Privacy Policy for An Di Catering

Effective Date: 2024-11-11

 

At An Di Catering (“we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website to purchase catering packs.
 

  1. Information We Collect

  Personal Information

  When you place an order or register on our website, we collect personal information necessary to process your order and provide our services. This may include:

             •          Contact Information: Name, email address, phone number.

            •          Billing and Shipping Information: Address, payment details.

            •          Account Information: Username and password if you create an account.

  Automatically Collected Information

We may collect information about your device and browsing actions, including:

            •          IP address

            •          Browser type and version

            •          Time zone setting

            •          Operating system and platform

Cookies and Tracking Technologies

  We use cookies and similar technologies to enhance your experience. This includes tracking tools like Google Analytics and the Facebook Pixel to analyze website traffic and user behavior.

 

2. How We Use Your Information

  We use your information for the following purposes:

             •          Order Processing: To process and fulfill your orders.

            •          Customer Support: To respond to your inquiries and provide customer service.

            •          Personalization: To personalize your experience and present products and offers tailored to you.

            •          Marketing Communications: To send you promotional materials, if you have opted in.

            •          Analytics: To monitor usage patterns and improve our website and services.

3. Disclosure of Your Information

  We may share your information with:

            •          Service Providers: Third-party vendors that assist with payment processing, order fulfillment, and website maintenance.

            •          Analytics and Advertising Partners: Google Analytics and Facebook may receive data to provide analytics and advertising services.

            •          Legal Requirements: If required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

  Cookies

  Cookies are small data files stored on your device. We use cookies to:

            •          Keep you logged in

            •          Remember your preferences

            •          Understand how you use our site

You can disable cookies through your browser settings, but this may affect site functionality.

  Google Analytics

  We use Google Analytics to collect information about website usage. Google Analytics collects data such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

  Facebook Pixel

  The Facebook Pixel helps us track conversions from Facebook ads, optimize ads based on collected data, and build targeted audiences for future ads.

 

5. Data Security

  We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

 

  6. Your Rights

  Access and Correction

  You have the right to access the personal information we hold about you and to request corrections of any inaccuracies.

  Opt-Out

              •          Marketing Emails: You can unsubscribe using the link in our emails.

            •          Cookies: Adjust your browser settings to refuse cookies.

  Do Not Track Signals

  Our site does not respond to Do Not Track signals.

  7. Third-Party Links

  Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

 

8. International Data Transfers

 

  If you are accessing our site from outside Australia, your information may be transferred to, stored, and processed in Australia, where our servers are located.

 

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

   
10. Changes to This Privacy Policy

 We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

 

11. Contact Us  

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

  An Di Catering

5A/854 Collins Street, Docklands, Melbourne, VIC 3008

 

support@andi.melbourne