Privacy Policy for An Di Catering
Effective Date: 2024-11-11
At An Di Catering (“we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website to purchase catering packs.
1. Information We Collect
Personal Information
When you place an order or register on our website, we collect personal information necessary to process your order and provide our services. This may include:
• Contact Information: Name, email address, phone number.
• Billing and Shipping Information: Address, payment details.
• Account Information: Username and password if you create an account.
Automatically Collected Information
We may collect information about your device and browsing actions, including:
• IP address
• Browser type and version
• Time zone setting
• Operating system and platform
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. This includes tracking tools like Google Analytics and the Facebook Pixel to analyze website traffic and user behavior.
2. How We Use Your Information
We use your information for the following purposes:
• Order Processing: To process and fulfill your orders.
• Customer Support: To respond to your inquiries and provide customer service.
• Personalization: To personalize your experience and present products and offers tailored to you.
• Marketing Communications: To send you promotional materials, if you have opted in.
• Analytics: To monitor usage patterns and improve our website and services.
3. Disclosure of Your Information
We may share your information with:
• Service Providers: Third-party vendors that assist with payment processing, order fulfillment, and website maintenance.
• Analytics and Advertising Partners: Google Analytics and Facebook may receive data to provide analytics and advertising services.
• Legal Requirements: If required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
Cookies
Cookies are small data files stored on your device. We use cookies to:
• Keep you logged in
• Remember your preferences
• Understand how you use our site
You can disable cookies through your browser settings, but this may affect site functionality.
Google Analytics
We use Google Analytics to collect information about website usage. Google Analytics collects data such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.
Facebook Pixel
The Facebook Pixel helps us track conversions from Facebook ads, optimize ads based on collected data, and build targeted audiences for future ads.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Access and Correction
You have the right to access the personal information we hold about you and to request corrections of any inaccuracies.
Opt-Out
• Marketing Emails: You can unsubscribe using the link in our emails.
• Cookies: Adjust your browser settings to refuse cookies.
Do Not Track Signals
Our site does not respond to Do Not Track signals.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
8. International Data Transfers
If you are accessing our site from outside Australia, your information may be transferred to, stored, and processed in Australia, where our servers are located.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
An Di Catering
5A/854 Collins Street, Docklands, Melbourne, VIC 3008
